Contact and support
Ask us about shipping, household removals or professional packing through the shipment enquiry. For currency support, use the separate currency form. Already have an enquiry? Keep your reference handy when you contact us. For another non-sensitive question, email [email protected].
Four clear contact paths
Using the right starting point keeps the useful details together and avoids sending sensitive information through an ordinary message.
New shipment
Tell us what needs to move, both ends of the route and your preferred dates. Choose full service to your home, shipping to port or help deciding. You can also ask for our destination agent's paperwork help, furniture dismantling and reassembly, or concierge support. Add an inventory for a home move so we can understand the work.
Currency support
Use the separate currency form to tell us the currencies, approximate amount and contact details. The request does not reserve a rate or move money. We contact you before any possible introduction to a specialist partner.
Existing request
This website has no live tracking feed. Any update comes from our team. Have your enquiry reference and the email address you used ready, and say what you want checked. If secure access is available, use it to open your workspace. Otherwise, contact the team with your reference. Keep identity and payment documents out of the message.
Another question
For another non-sensitive question, email [email protected]. Include enough context for the team to understand the subject, but keep identity documents and payment information out of the message. If information on this website needs checking, include the page address, tell us what looks wrong and add any useful source or reference.
Telephone 07727059570
Opening hoursEvery day, 8:00 am to 8:00 pm (UK local time, including Saturday and Sunday).
Before you contact us
Questions before you contact us
No. A message or enquiry gives the team information to review. Availability, acceptance, timing, charges and arrangements remain unconfirmed until they have been checked and stated clearly.
Use the shipment enquiry and choose the service you need, including household removals or professional packing. Add both ends of the route, what needs to move and any access details. We need enough information about the work before preparing a written quotation.
No. Keep identity documents, bank details, card numbers and passwords out of ordinary email and initial forms.
Have your enquiry reference and the original email address ready. If secure access is available, try the workspace access page. Otherwise, email the team with your reference and the point you need help with. Keep identity and payment documents out of your message.