Describe the cargo before choosing a path
A container name is not a recommendation. Start with what is moving, how it will be packed, the origin and the destination. That gives the route check useful context before any planning option is considered.
- Separate household goods, packages and unusually shaped items.
- Give quantities for each package group.
- Mark anything that remains undecided.
Record the packed volume and package details
Use the estimated packed volume, external package dimensions and weight where known. Keep the units consistent and label every unconfirmed figure as an estimate.
- Measure the packed shape rather than the unpacked item.
- Update the estimate if the packaging changes.
- Do not risk injury to obtain a weight.
Keep shared load and container labels in context
A shared load is a form of sea freight in which your goods share a container with other customers. Shared load and container are planning paths that still need a route-specific check. The cargo list, route, access and other constraints must be considered before either path can be described as available or suitable.
- Do not treat the page selection as a reservation.
- Do not assume that loading, sealing or destination handling is included.
- Keep preferred timing as a request rather than a confirmed schedule.
Read published capacity as a reference
Published internal capacity does not equal usable loading space. Cargo shape, packaging, weight, doors and safe loading can reduce what can be used, so a percentage comparison remains an early planning reference only.
- Do not choose a container from volume alone.
- Allow for awkward shapes and unusable gaps.
- Treat the calculator result as an estimate, not a loading promise.
Record access at both ends
Collection and receiving conditions can affect the questions that need to be answered. Note stairs, lifts, narrow entrances, parking restrictions and the distance to a possible loading or handover position at each end.
- Keep origin and destination notes separate.
- Identify the authorised receiving contact.
- Do not assume collection or delivery arrangements are confirmed.
Take the planning reference into a route check
Carry the cargo list, estimated volume, selected planning reference, access notes and preferred timing into the enquiry. The team can then identify what needs checking without treating the estimate as acceptance, a quotation or a booking.
- Do not include passports, bank details or payment-card information.
- Keep the original measurements available for later clarification.
- Wait for a checked response before making arrangements.